Terms of service

Scope

The general terms and conditions of sale described below govern the business relationship between users of the Asphalt Chronicles website (hereinafter referred to as "User" or "Customer") and the Asphalt Chronicles trademark, whose registered office is located at 15 rue des Halles, 75001 Paris, belonging to the company Studio 49, whose registered office is located at 49 rue du Faubourg Saint-Martin, 75010 Paris, France, registered with the Paris Trade and Companies Register under number 899 433 510.

The fact that the User places an order on the Asphalt Chronicles website implies unreserved acceptance of these general terms and conditions of sale in force on the day of the order, unless otherwise agreed in writing beforehand.

Asphalt Chronicles reserves the right to modify specific provisions of its general terms and conditions of sale occasionally. The User is invited to consult these conditions before each order. Any modifications take effect as soon as they are published online (the date of online publication is indicated at the end of these conditions) and do not apply to contracts concluded previously.

These conditions govern the sales of photographs, art prints, clothing, or any other product offered on the Asphalt Chronicles website, excluding any specific provisions applicable to sales made at events or trade shows where Asphalt Chronicles may participate.

These general conditions apply exclusively to the private customers of Asphalt Chronicles. Professional clients, on the other hand, can access a reserved section of the site, only after completing a registration form intended to justify their professional status (for example, in the fields of art, photography, decoration, or hospitality) and after obtaining explicit and written agreement from Asphalt Chronicles.

Asphalt Chronicles reserves the right to refuse access to this professional section without having to justify its decision.

Asphalt Chronicles operates this site. The terms "we", "us", and "our" refer to Asphalt Chronicles. This site is offered to you, the user, with all the information, tools, and services available, subject to your acceptance of these general terms and conditions of use and the associated policies.

By visiting our site and/or purchasing a product, you agree to be bound by these terms of use. These conditions apply to all site users, including visitors, suppliers, customers, and content contributors.

Please read these conditions carefully before using the site. Access to the site implies your full acceptance of these conditions. Any new functionality or tool added to the site will also be subject to these conditions. We reserve the right to modify these conditions at any time. It is your responsibility to consult this page regularly. Continued use of the site after modifications constitutes acceptance of those modifications.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.

By using this site or purchasing a product, you agree to these terms of use and the associated policies, including the Privacy Policy and the Cookie Policy.

SECTION 1 – ONLINE STORE CONDITIONS

By accepting these terms of use, you declare that you have reached the age of majority in your region or have the legal authorization allowing minors under your responsibility to use this site.

You agree not to use our products for illegal or unauthorized purposes, nor to violate any applicable laws (including copyright-related ones).

It is forbidden to transmit viruses or any harmful code. Any violation of these conditions will result in the immediate termination of your services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (excluding credit card information) may be transmitted without encryption and adapted to the technical requirements of connected networks. Credit card information is always encrypted during transfers.  

You agree not to reproduce, copy, sell, or exploit any part of the Service or access to the Service without prior written authorization from us.

The headings in this agreement are included for convenience only and do not affect the terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We do not guarantee the accuracy or timeliness of the information on the site. The content is provided for informational purposes only and should not constitute the sole basis for making decisions without consulting more reliable or recent sources. Any use of the information on this site is at your own risk.

The site may contain historical information that is provided for reference purposes only. We reserve the right to modify the content at any time, without obligation to update it. It is your responsibility to monitor any changes.

SECTION 4 – PRICES

The applicable prices are indicated on the Asphalt Chronicles website on the order is registration day, subject to product availability. Asphalt Chronicles reserves the right to modify its prices at any time.

Prices are indicated including all taxes (TTC), excluding shipping costs.

In the case of an order with delivery to a country other than mainland France, the user is considered the importer of the ordered products. In the event of shipment outside the European Union or the French overseas departments and territories (DOM-TOM), customs duties or local taxes may be applied by the destination country's authorities. These duties, taxes, or any mandatory declarations are not the responsibility of Asphalt Chronicles and remain entirely the user's responsibility. It is the user's responsibility to inquire with the competent authorities of the importing country before placing an order on the Asphalt Chronicles website.

SECTION 5 – MODIFICATIONS TO THE SERVICE AND PRICES

The prices of our products may be modified without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) at any time, without obligation to notify you.

We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.  

SECTION 6 – PRODUCTS AND SERVICES (where applicable)

Certain products or services may be available exclusively online on the site and in limited quantities. They are subject to our return policy. For more details, please consult our return policy.

We strive to represent the colors and images of our products faithfully. However, we do not guarantee that the color display on your screen is perfectly accurate.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction, at our discretion, as well as to restrict the quantities offered or to withdraw a product at any time without notice.  

We do not guarantee that the quality of the products or services will meet your expectations or that any errors will be corrected.

SECTION 7 – ORDER PLACEMENT

Use of the Asphalt Chronicles website is reserved for adults, aged over 18 or with the legal authorization allowing minors under your responsibility to use this site and legally capable of contracting. The User is deemed to have read and accepted these General Terms and Conditions of Sale before any order.  

The User guarantees the accuracy of the information they provide on the site, in particular that necessary for invoicing and delivery. It is their responsibility to provide complete and correct information when ordering.

SECTION 8 – ORDER PROCESS

To order on the Asphalt Chronicles website, the User must follow these steps:

  1. Selection of items: The User chooses the desired product(s) (e.g., visual, format, finish, quantity) and adds them to the basket.

  2. Confirmation of the basket: The User can continue shopping or validate their order.

  3. Entry of information: If not already done, the User must create an account or log in. They then accurately enter their delivery and billing details.

  4. Choice of payment method: Once the information is validated, the User selects their payment method.

  5. Validation of the order: Confirmation of the order by the User constitutes an irrevocable commitment. The order can only be canceled in the cases provided for in these conditions (in particular the right of withdrawal).

SECTION 9 – ORDERS AND CANCELLATIONS

Any order is deemed firm upon validation. Once the order is finalized and the payment method is validated, Asphalt Chronicles sends the User an automatic order confirmation email.

A second automatic email is sent when the shipment is handed over to the carrier with the indication of the carrier and possibly a shipment number allowing the User to track the delivery.  

The cancellation of an order can only be done with the consent of Asphalt Chronicles and, if applicable, may result in the payment of compensation for any damages related to this cancellation.

We reserve the right to refuse any order and to limit or cancel quantities per person, per household, or per order. These restrictions may apply to orders using the same account, credit card, or billing and/or delivery address. In the event of modification or cancellation of an order, we will inform you by email or telephone.

SECTION 10 – STOCK SHORTAGE AFTER ORDER

If an ordered product becomes unavailable after the order is validated, Asphalt Chronicles will inform the User by email as soon as possible. The User will then have the choice to:

  • Replace the product with an item of their choice;

  • Cancel the order of the product concerned.

If the User opts for cancellation and payment has already been made, they will be refunded.

SECTION 11 – PRODUCTS AND AVAILABILITY

Asphalt Chronicles offers photographic prints, graphic works, and textile items on its website, made to order with digital prints on professional-quality paper. These products are available in various sizes, formats, and finishes.

The list of available formats and finishes for each visual is indicated on the product page. If a format or finish appears grayed out, the product is temporarily or permanently unavailable and can no longer be ordered.

Details on the different finishes are available via a description screen accessible when viewing the items.

Print and Manufacturing Work on Demand

All prints and finishes are made to order in Asphalt Chronicles' workshops. Consequently, the site does not provide stock indications. All items available for order are, with exceptions, available for shipment.

In the event of temporary or permanent unavailability of a product, it will be displayed as "unavailable" or "out of stock," which will prevent the User from ordering it.

Orders are processed in the order they are received. Shipping times are provided for informational purposes only and are generally less than 10 business days, except in cases of force majeure.

Unless otherwise specified in writing by Asphalt Chronicles, a manufacturing time of less than one month cannot give rise to either an order cancellation or a request for compensation from the Customer.

SECTION 12 – DELIVERY

Available delivery methods vary depending on several criteria, including the nature of the items ordered (prints, graphic works, textiles), their size, quantity, and destination country. Asphalt Chronicles reserves the right to choose the carrier best suited to each order.

Delivery Times and Shipping

The delivery date depends on the type of item ordered and the manufacturing method (see Delivery Time). Unless otherwise specified, Asphalt Chronicles groups all items from the same order into a single shipment. In this case, the shipment will be based on the item requiring the longest production time.

Regardless of the transport mode, delivery times are also provided for informational purposes only. Asphalt Chronicles cannot be held responsible for any delays related to transportation or logistical disruptions.

These provisions ensure precise order management while informing the Customer of any potential delays related to production or delivery.

Carrier Responsibility

Once the carrier takes over the package, Asphalt Chronicles will no longer be responsible for delivery times. Any delivery delay is the sole responsibility of the carrier.

In the event of an error by the User in entering their delivery details, Asphalt Chronicles cannot be held responsible for a delay or impossibility of delivery. Consequently, no request for compensation can be addressed to Asphalt Chronicles due to a delivery time exceeded or a logistical problem beyond its control.

SECTION 13 – SHIPPING COSTS

For orders, shipping costs are calculated based on the weight, volume of the items, and the delivery country. The exact amount will be determined before the customer final validates the order.

SECTION 14 – ACCURACY OF BILLING INFORMATION

You agree to provide accurate, complete, and up-to-date information when making purchases, including your details (email address, phone number, delivery and billing address) and payment methods (credit card number, expiration date, security code, etc.). This information is necessary to ensure the proper processing of your transactions, the delivery of your orders, and the communication of any important notifications.

In the event of errors or omissions in the information provided:

  • Asphalt Chronicles cannot be held responsible for delays, delivery errors, or impossibilities of delivery.

  • You may be asked to correct or update your information before your order is validated or shipped.

Asphalt Chronicles reserves the right to:

  • Suspend or cancel an order in the event of suspected fraud or if the information provided is incorrect or incomplete.

  • Request additional information or supporting documents to confirm your identity or the validity of your payment method.

In the event of a necessary update to your information (for example, a change of address or modification of the payment method), you must inform us or modify your data directly via your user account.

SECTION 15 – PAYMENT

Payment of the full amount of the order is required on the Asphalt Chronicles website at the time of purchase.

We offer several secure payment methods:

  • By credit card: Our provider's payment system secures credit card payments. The User's bank details are encrypted using SSL (Secure Socket Layer) technology and are neither stored nor accessible by Asphalt Chronicles. They never circulate in clear text on the Internet and cannot be intercepted.

  • By PayPal: The User can choose to pay via PayPal, a secure online payment solution that allows payment with a PayPal account or directly by credit card, without sharing their bank details with the site.

The order will only be shipped after payment confirmation, regardless of the user's chosen payment method.

The data recorded by Asphalt Chronicles constitutes proof of all transactions made between the User and our site. Similarly, the information recorded by our payment providers is valid in the event of a dispute related to financial transactions.

SECTION 16 – OPTIONAL TOOLS

We may provide you with access to third-party tools without control or management on our part. You agree that these tools are provided "as is" without any warranty from us. Any use of these tools is at your own risk, and you are responsible for checking the conditions imposed by third parties.

The use of third-party tools is at your own risk. We disclaim all liability related to these tools or external sites.

New features or services may be added to the site later and will be subject to these terms of use.

SECTION 17 – THIRD-PARTY LINKS

Our site's content, products, or services may include third-party elements.

External links on the site may redirect you to third-party sites not affiliated with Asphalt Chronicles. We assume no responsibility for the accuracy or content of these sites or for the products, services, or resources they offer.

We disclaim all liability for damages or harm related to transactions made with third parties. Please carefully review the sites' policies before engaging in any transaction.

SECTION 18 – COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

We may freely use the content you submit (suggestions, comments, etc.), without any obligation of compensation or confidentiality.

If you send us, at our request or on your own initiative, creative ideas, suggestions, proposals, or other content (hereinafter "comments"), you agree that we may, without restriction, modify, copy, publish, distribute, translate, and use it in any medium. We have no obligation to (1) maintain the confidentiality of comments, (2) pay compensation for these comments, or (3) respond to them.

We reserve the right to monitor, modify, or delete any content that we deem, in our sole discretion, to be illegal, offensive, defamatory, obscene, or contrary to intellectual property rights or these terms of use.

You agree that your comments do not violate any right of a third party (copyrights, trademarks, privacy, personality, or other personal or proprietary rights) and do not contain any defamatory, illegal, abusive, obscene content, or malware. You must not use a false email address or impersonate someone else.

You are solely responsible for the accuracy of the comments you post. We disclaim all liability for comments posted by you or by third parties.

SECTION 19 – PERSONAL INFORMATION

Our Privacy Policy governs the use of your personal information. Please click on this link to view this policy.

SECTION 20 – COOKIE POLICY

We use cookies to enhance your experience. These cookies may include:

  • Essential cookies: necessary for the functioning of the site.

  • Performance cookies: collecting anonymous data about your browsing.

  • Functionality cookies: allowing the memorization of your preferences.

  • Advertising cookies: used to provide you with personalized advertisements.

You can manage your preferences via your browser settings.

SECTION 21 – ERRORS, INACCURACIES, AND OMISSIONS

Some information available on our site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, delivery times, or availability.

We reserve the right to correct any errors or omissions on the site, update information, or cancel affected orders without notice, including after you have placed an order.

Unless required by law, we are under no obligation to update or clarify information on the site. The presence of an update date does not mean that all information on the site has been modified.

SECTION 22 – PROHIBITED USES

In addition to the restrictions mentioned in these terms of use, you may not use the site or its content for:

  • (a) any illegal activity;

  • (b) soliciting or inciting illegal acts;

  • (c) violating applicable laws or regulations;

  • (d) violating intellectual property rights;

  • (e) harassing, abusing, defaming, discriminating;

  • (f) submitting misleading information;

  • (g) transmitting viruses or malware;

  • (h) collecting unauthorized personal data;

  • (i) sending spam or performing scraping;

  • (j) any immoral or obscene purpose;

  • (k) circumventing security measures.

We reserve the right to suspend your site access in case of a violation.

SECTION 23 – INTELLECTUAL PROPERTY RIGHTS

All content on this site, including texts, images, graphics, logos, videos, icons, sounds, and software, is protected by intellectual property laws. These elements are the exclusive property of Asphalt Chronicles or its partners and may not be used without prior written authorization.

Without our consent, it is strictly forbidden to copy, reproduce, distribute, publish, modify, or exploit all or part of the site for commercial or other purposes. Any unauthorized use may result in legal action.

You agree to respect these rights and not to infringe our trademarks, trade names, or other intellectual property. In the event of misuse, we reserve the right to suspend access to the site and take legal action.

SECTION 24 – EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee the absence of interruptions or errors on the site and disclaim all liability for any harm related to its use.

You agree that the use of the service is at your own risk. All products and services are provided "as is" without implied or explicit warranty of merchantability, fitness for a particular purpose, or compliance.

Asphalt Chronicles, its employees, or partners cannot be held liable for direct, indirect, or consequential damages related to the use of the service or its products, including loss of profits, data, or any other harm, even if we have been advised of the possibility of such damages.

In some jurisdictions, exclusions of liability may be limited by law. Our liability will in this case be limited to the maximum extent permitted by law.

SECTION 25 – INDEMNIFICATION

You agree to hold harmless, defend, and indemnify Asphalt Chronicles, as well as its affiliates, employees, partners, and service providers, in the event of any claim or demand from a third party, related to the violation of these terms of use or any applicable right or law.

SECTION 26 – SEVERABILITY

If a provision of these conditions is deemed illegal, invalid, or unenforceable, it will be applied to the extent permitted by law. This invalidity will not affect the validity of the other provisions.

SECTION 27 – TERMINATION

You can terminate these conditions anytime by ceasing to use the site. We reserve the right to suspend or terminate your access in the event of non-compliance with these conditions.

These conditions are in effect until terminated by one of the parties. You can terminate them by ceasing to use our services and informing us. We can also suspend or terminate your access in case of non-compliance with the conditions, without notice. You remain responsible for all amounts due up to the date of termination.

SECTION 28 – ENTIRE AGREEMENT

The fact that we do not exercise a right or provision of these conditions does not constitute a waiver of that right or provision.

These general conditions and the policies published on our site constitute the entire agreement between you and us, replacing any prior agreement or communication. Any ambiguity in their interpretation will not be held against the party who drafted them.

SECTION 29 – APPLICABLE LAW AND JURISDICTION IN THE EVENT OF DISPUTES

In the event of a dispute related to the use of this site or the application of these terms of use, the parties agree that the competent jurisdiction will be that of the courts located in France, unless otherwise provided by mandatory applicable law.

These general terms and conditions of use are governed and interpreted by the laws in force in France.

SECTION 30 – MODIFICATIONS TO THE TERMS OF USE

You can consult the most recent version of these conditions at any time on this page. We reserve the right to modify or update them without notice. It is your responsibility to check for changes periodically. Continued use of the site after the publication of modifications constitutes your acceptance of them.

SECTION 31 – CONTACTS AND INFORMATION

For any question concerning these terms of use, contact us at contact@asphalt-chronicles.com.

Asphalt Chronicles 15 rue des Halles, 75001 Paris, France SIRET Number: 89943351000018 VAT Number: FR35899433510